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Operations

OPERATIONS MANAGEMENT

Road transport management demands a real-time approach to production management in order to realise the absolute maximum performance potential from the fleet through pragmatic engagement with the internal and external forces affecting Value Outcomes. The Operations manager must be skilled in creating an environment that brings out the best in others and knows what motivates different people in the Macro and Micro environments. This post requires a person with competencies equal to or better than your competitors.

"Motivation is the art of getting people to do what you want them to do because they want to do it".Dwight D. Eisenhower

FleetAssignments offers professional Consulting in the following areas of Operations management:

Structure the Means [activities, resources, methods, techniques, and interventions], used to deliver the desired results needed to monitor accountability for Fleet Operating Performance (Value contribution)Service Delivery Validation: compliance with contract terms and conditions [haulage performance penalties, routes, traffic densities, access to loading, off-loading sites and handling facilities]Setting Contract Bench Mark KPIs and Metrics Monitoring Fleet Capacity Optimisation (FCO)Validation of Driver management capacity [recruitment and training to sustain acceptable HR practices]Monitoring driver attitudes, well-being, morale and belief in the company goalsDevelop effective formalised driver competency certification for all vehicle makes and models in the fleetInstitute a formal driver vehicle inspection and defect reporting systemMonitoring for compliance with Road Traffic legislationAssess accountability for vehicle care and incidental damageValidate effectiveness of operational risk management issues [safety, security and vehicle collision incidents]Monitor road traffic violations (AARTO) and investigate causes for violations.

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Next to fuel, meeting client SLA demands has the greatest effect on fleet costs.



P S & Associates cc Heavy Commercial Vehicle Fleet Advisory Services in the areas of: Business, Fleet/Technical & Operations Management

Phone: 27 11 4475589 Cell: 084 8553121 e-mail: hugh@fleetassignments.com

P S & Associates cc

Are you in the Fast or Slow lane?